Our people are hugely important to us, and regardless of role or department, all Oak Furnitureland colleagues are crucial in helping us provide our customers with outstanding products and an exceptional customer experience. They also help shape the continual evolvement of our company culture and support our journey in helping us to create an enjoyable place to work.

At Oak Furnitureland, we believe it’s important to support our colleagues in having the right knowledge, skills, and behaviours that enable them to deliver their role successfully.

To assist our new colleagues in getting off to the best possible start, we provide a comprehensive induction that supports and guides them through their first few weeks, helping them to understand their role, the business and develop relationships.

We provide the framework for development to take place but look for individuals to drive and take responsibility for their own personal development, which includes putting into practice what they have learned, and seeing learning as a continual process.

Our business is committed to investing in the development of its people, either within their current role, or when they are looking to develop towards their next career step.

Learning can successfully be achieved through short bite-sized sessions, long training events, and anything in between. Development at Oak Furnitureland doesn’t necessarily mean attending a workshop (although we do run these too) and could involve several different learning methods, including on-the-job training, peer-to-peer learning, completing modules, watching videos, reading articles, completing e-learning, using knowledge assessments or shadowing others.

As our business continues to evolve, we know that our people are critical to our current and future success. Therefore, over the next few years, we have big plans to further develop the learning and development on offer to our Oak Furnitureland colleagues.

Our purpose is to help people make their house a real home. Each and every role within Oak Furnitureland plays a part in helping us achieve this and we are all driven by a shared set of core values;

We are one team
We are authentic
We are adaptable
We are experts
We put our customers first

If this sounds like something you’re keen to be part of, and you want to find out more, discover our current vacancies.

You’ve found the ideal role for you, completed your application form and would like to know the next steps. Our friendly recruitment team will be on hand to support you with the process.

Once your application has been submitted you will receive an automated email response to acknowledge receipt. One of our team will endeavour to respond to every applicant within four business days as we know how important it is to inform you of changes in your application status as soon as possible.

Unfortunately, not all applications are successful at the submission stage and while we will always consider transferable skills, some of our roles require applicants to have specific technical skills. If we are unable to move forward with your application, we will always email to advise.

If your application does match our requirements, you can expect to be contacted by one of the team either by phone, text or email to arrange an initial telephone conversation. The call usually lasts no longer than 30 minutes and allows us to find out more about you as a person and your skills, an opportunity for you to ask any questions and to make sure the role would be a good fit for you.

If we are a good fit for each other, we will organise a face-to-face interview for you to meet the hiring manager and get a feel for the environment you will be working in. We don’t like to keep people waiting so will always ensure we give verbal feedback to all interviewed candidates in a timely fashion.

On some occasions we will ask you to participate in a second interview with the Head of Department/Division as it is important to us that everyone in the team gets to meet prior to making a final decision.

Congratulations! You have been successful at your interview and we think you would be a great fit for our team. You will receive a call from the manager or recruitment team offering you the role and explaining the next steps. Once we have approved your right to work in the UK and sent you a link to begin your DBS check, your contract will be with you within two to four business days. Both the manager and the recruitment team will be available to answer any questions you may have and ensure you receive the best onboarding experience possible. Welcome to the team.

What should I include in my CV/application?

The most important thing to keep in mind when starting the application process, is that your CV reflects the job advert, in terms of experience, responsibilities, and competencies required.

A few general tips: If you decide to submit a cover letter, ensure it complements your CV and explains more thoroughly how you fit the role rather than repeating everything twice. It’s great to let a future employer know what skills you have but it is equally important for them to know how you have used them. Don’t just list your competencies and experience, use real-life examples to show how those traits have been utilised in specific situations.

In your cover letter and CV, only expand on the information relevant for the position to which you are applying. Make sure your CV is well-structured with informative headings. This will make it easier for the recruiter to find the necessary information. Remember to thoroughly proofread both your CV and cover letter, if submitting one, to create a professional and complete image of yourself.

Can I apply if I have less experience than required in the job advert?

We are happy to receive applications from people who have worked in different sectors. Even if you have less or different experience than specified in the job advert, you may have other qualities or skills relevant for the role. Showcasing a real desire to be part of our team can go a long way, so we encourage you to apply if you find a position interesting.

How do I know where my application is in the recruitment process?

You will be notified by email each time there is a change in status to your application.

I received a rejection. Can I get feedback?

Unfortunately, we do not have the resources to provide feedback to all candidates who apply for a position. However, we always provide verbal feedback to candidates who attend an interview.

How do I prepare myself for the interview?

It’s always a good idea to arrive properly prepared for an interview as this will ensure both the interviewer and yourself make the most out of the opportunity. Here are a few general suggestions to help you prepare yourself. Do some research on the company and the role you are interviewing for. Once you have applied, remember to save the job advert for reference at a later stage, as it may be removed from our website once relevant candidates have been identified. Think of real-life examples to show your competencies instead of just stating them. Make thorough considerations as to why you want the job as well as your strengths and potential development requirements. Prepare a few questions to ask the interviewer to show your interest in the role and the company.

Why can I not email my CV directly to you?

To ensure that your personal data is handled correctly, you must submit your CV online through our recruitment system.

At Oak Furnitureland we have put diversity and inclusion at the top of our employee agenda, as we believe that a more diverse and inclusive workplace, where people of different backgrounds are truly represented, ensures better outcomes for all colleagues and the business.

Beautiful furniture, made from responsibly sourced real wood. It’s in our name and it’s in each and every piece of furniture we make. Sustainability is a key priority for Oak Furnitureland and we’re working hard behind the scenes to make changes that will help us become a truly environmentally responsible business.

We’re proud to partner with the charity, One Tree Planted, to plant 100,000 trees by the end of 2022. Our partnership with One Tree Planted will see us plant now, for the future, and will help to replenish natural resources.

We’re working in partnership with Clearabee to offer our customers convenient and environmentally-friendly furniture removal and recycling services. And, we’ve joined forces with the British Heart Foundation to provide customers with a free furniture collection service, to help give good quality, unwanted items a second chance at life.

If you are interested in taking your first steps to a career with Oak Furnitureland then please take the time to visit our current vacancies.

Our digital team is responsible for creating an engaging omnichannel customer experience by developing our ecommerce platform on web, mobile and our app. The team also implements paid marketing strategies across social and search, and manages our SEO.

Roles within this team include performance marketing manager, digital customer experience manager, SEO manager, and ecommerce trading managers, with plenty of scope to develop an exciting career in the fast-paced and ever-changing digital landscape.

Head to our current vacancies to find out more and apply.

Our marketing team focuses on creating exciting campaigns across TV, radio, email, print, digital and social media in order to build relationships with customers, raise brand awareness and ultimately drive sales of our broad range of products.

From CRM specialists and designers to copywriters and social media managers, our marketing team is a diverse collection of highly creative people who put their all into producing innovative, eye-catching, and commercial content that ties in with our business objectives.

Head to our current vacancies to find out more and apply.

Our finance team plays an integral role in shaping budgets, analysing our sales, managing costs, and ensuring statistics and data are accurate – all crucial to the continued growth and success of the business.

From financial accountants and compliance managers, to accounts payable assistants and commercial finance managers, our finance team ensures we are a cost-effective, scalable operation that delivers great products and services in an agile and responsive way.

Head to our current vacancies to find out more and apply.

With 73 showrooms located across the country, the bricks and mortar side of the business is key to enabling us to showcase the exceptional quality, style and value of our furniture to our customers. Our retail team plays a huge role in shaping the customer journey, often providing the first point of contact, along with creating a positive, knowledgeable, and memorable in-store experience.

With roles ranging from sales advisors and store managers to visual merchandisers and regional sales managers, there are a variety of different positions for every stage of your retail career with us.

Head to our current vacancies to find out more and apply.

Whether you're working at our head office distribution centre in Swindon or one of our 14 depots based across the country, you’ll be instrumental in ensuring the right products get to the right place, right on time.

By choosing a career in this area, you’ll be part of a rapidly growing team, playing a key role in keeping the business moving. From warehouse operatives and HGV drivers, to driver’s mates and transport supervisors, you'll be great at what you do and have the customers’ interests at heart to ensure they receive their orders in a timely manner and with a smile.

Head to our current vacancies to find out more and apply.

We’re passionate about inspiring people and enabling their success and our HR team is paramount to making this happen. Whether it’s recruiting the best talent across a diverse range of teams, business partnering with our stakeholders and colleagues to ensure consistency, fairness, and the embracing of our diversity and inclusion agenda, or creating innovative new training programmes, we support team members on every part of their career journey.

To be part of our team you’ll need excellent communication and organisational skills, plus the ability to think of new and exciting ideas which help us create a team member experience that’s specific to Oak Furnitureland.

Head to our current vacancies to find out more and apply.

The product team handles every part of the product development process, from trend forecasting and initial design conception, to liaising with sourcing teams in the Far East and Europe and reviewing prototypes.

Exciting positions within our product team consist of buyers, supply chain analysts, product quality technologists, overseas sourcing managers and procurement managers, with plenty of scope to develop your career.

Head to our current vacancies to find out more and apply.

We ensure we deliver the very best service to all our customers. When a customer reaches out to us by phone, email or social media, they’ll be in the very safe hands of our contact centre colleagues, based at our head office in Swindon. Working in a fast-paced environment, our contact centre team handles a host of customer queries, from helping to place orders and answering technical questions, to taking account payments and arranging deliveries.

Our contact centre also includes our dedicated resource planning and management information team, and our experienced desk-based sales team. Our contact centre quality and training team ensure you are fully able to support our customers from the first day you complete your induction and will continue to assess and provide training throughout your career with us.

Head to our current vacancies to find out more and apply.